8kbest Privacy Policy – Your Information, Our Responsibility

8kbest (referred to as "we", "us", or "the Platform") is fully committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and how we keep it secure.

By using 8kbest's website, mobile app, or any of our services, you agree to this Privacy Policy. This policy governs our Terms & ConditionsWorks in partnership with.

This Privacy Policy applies to all 8kbest users based in Bangladesh. If any part of this policy is unclear, please contact our support team — we're happy to help in Bangla.

8kbest may collect your information in several ways. A full breakdown is provided below.

Directly Provided Information

When you register with 8kbest or use our services, you provide certain information directly to us:

• Identity Information: Full name, date of birth, national ID number.
• Contact Details: Mobile number, email address, current address.
• Account Information: Username, password (encrypted).
• Financial Information: Mobile Pay/Nagad/Rocket number, transaction history.
• Verification Documents: Copy of NID or passport, selfie photo.

Automatically Collected Information

Certain information is collected automatically while you use the platform:

8kbest uses collected data solely for specific, legitimate purposes and never for anything beyond that scope without authorization.

• Account Management: For registration, login, account verification, and security purposes.
• Service Delivery: To process bets, payments, withdrawals, and customer support requests.
• Contact: To send important updates, account notifications, and promotional offers.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To meet regulatory requirements.
• Improvement: For analytics to improve platform performance and user experience.
• Responsible Gaming: To identify risky betting behaviour and provide appropriate support to users.

8kbest uses cookies and similar technologies across its website and app. Cookies are small data files stored on your device.

Cookies we use:

• Essential Cookies: Maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings, such as language and theme.
• Analytics Cookies: Anonymous data collected to understand how the platform is used.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

8kbest never sells your personal information. However, limited data may be shared in certain specific circumstances.

When your information may be shared:

• Payment Processors: Shared with Mobile Pay, Nagad, and Rocket solely for the purpose of processing transactions.
• Legal Authorities: Under a valid order from a court or government regulatory authority.
• Security Partners: Specialist providers for fraud prevention and KYC verification.
• Technology Service Providers: Cloud hosting and security services for platform operations.

In all such cases, third parties are bound by strict confidentiality agreements and may only use the information for the specified purpose. Your data is never shared with advertisers or for any other commercial use.

8kbest retains your data only for as long as necessary. Retention periods are determined by the type of data and the purpose for which it was collected.

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: At least 7 years as required by law.
• KYC Documents: 5 years after verification is complete.
• Cookies Data: Session cookies expire when the browser is closed; persistent cookies last up to 12 months.
• Support Conversations: Up to 3 years after last contact.

Once the designated retention period ends, data is securely deleted or anonymized so that no individual can be identified.

8kbest protects your data using industry-leading technology. Our security standards are on par with those of major banks.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Firewall Protection: Advanced firewall systems to block unauthorized access.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Data Backup: Encrypted backups stored on secure servers.
• Suspicious Activity Detection: AI-powered systems monitor around the clock.

8kbest believes every user should have full control over their own data. You have the following rights:

To exercise these rights support@8kbest.funSend us an email at. We will respond within 30 days.

8kbest strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.

If we receive evidence that a user is under 18 years of age:

• The associated account will be suspended immediately.
• All collected data will be securely deleted.
• Any completed transactions will be reviewed.

If you suspect your child is using 8kbest, please get in touch with us immediately.

8kbest may update this Privacy Policy from time to time. We are committed to being transparent about any changes we make.

• For significant changes, you will be notified via email or an in-platform notification.
• The effective date at the top of this page will be updated to reflect any changes.
• Minor changes will be noted directly on the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team.

• Email: support@8kbest.fun
• Live Chat: Available 24/7 on the platform
• Response Time: 72 hours for general requests, 24 hours for urgent matters

We take every complaint seriously and work to resolve it within the specified timeframe. Your privacy is not just a policy to us – it is our responsibility.